How Resentment Builds in Even the Best Workplaces

Nobody is born good at hard conversations. Not even the people who teach them.

I’ve spent years running Brené Brown’s Dare to Lead™ programme. I built the Courageous Communication™ programme specifically around the skills of having hard conversations. But teaching it and living it are two different things. In this episode I sit down with my colleague Hannah Hudson to talk honestly about what it's actually like trying to walk that talk every day.

The defensiveness that creeps in when a client gives feedback. The resentment that builds when you let something go but don't really let it go. The moment all your skills go out the window in a meeting you thought you'd ace.

We cover why anger sometimes feels like the only possible response (and why there are always other options), how to set a boundary without being angry, and the one definition of success in a hard conversation that doesn't depend on how the other person responds.

If you've ever swallowed the thing you needed to say - this one's for you.

🎓 Want to get better at hard conversations? Start with the free Courageous Communication™ email course: https://nz.boma.global/cc-email-course

🧭 Explore upcoming Dare to Lead™ programmes: https://nz.boma.global/dare-to-lead